we have evolved as an innovative, reliable and yes-can do
team, breaking new ground where ever we can find it.
operations are assisted by a team of adventure travel professionals
with an in-depth and 'hands on' knowledge of the country's
resources, putting together a display of the wild and the
wonderful through exciting and unparralled adventure opportunities,
lead by guides who love life and really know their fields.
We are not
a bulk Destination Management Company and never want to
be, it's about individuality right down the line...
I) SPECIALIST GUIDES & EXPERTISE
Fact and figures.....Any Ecosafari Adventure is supported with over
20 specialists guides in Horse Riding, Wildife, Nature, Culture and
General adventure, a combined expertise of well over a hundred and
twenty years and more. Providing you with just exactly what you need
to know, when you need to know it. With extensive organizational and
individual knowledge of the areas and activities featured in every
one of our programmes. So whether you wish choose a single destination
within Costa Rica, or promote fully comprehensive group tours, Ecosafari
will enable you to design high quality tour programmes that are unique
to yourself - making you automatically the marketplace's specialist
II) HOTEL PARTNERS
We work directly with the finest selected hotels and lodges in Costa
Rica, those that have proven to us to offer the perfect combination
of comfort, value, extensive onsite grounds/services and secluded
ambiance. Every single facility featured in our itineraries is continually
and fully inspected by ourselves, studied and tested by us before
its availability to you and your clients.
III) ITINERARIES & PROGRAMMES
Behind every itinerary should be painstaking
attention to detail, Ecosafari is no exception to this rule. We
have helped unite a team of specialists guides and local peoples,
one's that have a common desire to play their part in ensuring that
this detail runs seemlessly through all aspects of our service delivery
- all incompassed by genuine friendship, warmth and respect of our
IV) CUSTOMER CARE & SERVICE
· Information pack upon arrival
· Highly trained and experienced multi-lingual Customer Service
Representatives and Driver/Guides
· A 24-hour emergency service, which includes free emergency message
services via telephone, fax and email.
· Customer Safety & Welfare our top concern
Every single tour is evaluated and feedback is asked of every one
of our clients. Ecosafari monitors the quality of its services on
a daily basis - These are then vigorously applied according to the
company's quality standards and mission statement - to ensure a
quick reaction by us to problem areas should these ever arise.
Ecosafari is deeply committed to the preservation and conservation
of Costa Rica's Rain Forests, Waterways and the rural environment
specifically. We want too that our visitors play their active part
in the environmental concerns of our Country and its people through
the continuing support of all our related action programmes. We
are developing an innovative scheme to promote all the work and
endeavours of all these action groups - more here soon on this,
or just drop us a line for an update.